Estimated Time to Fulfill Order
|Rainy Day||Ala carte, Cans / Bags / Buckets||Flat Rate *||1 - 3 days|
|Rainy Day||Ala carte, Cans / Bags / Buckets||Freight **||1 week|
|Rainy Day||Food Kits, Plans, Units||Flat Rate *||1 - 3 days|
|Food Assets||Food Kits, Plans, Units||Flate Rate *||1 - 3 days|
|Kelly Kettle||Stoves||2 days|
|Mountain House||Kits / Pouches / Cans||3 - 5 days|
|Super Spectrim||Supplements||2 - 4 days|
|Van Drunen Farms||Cans||Flat Rate *||1 - 3 days|
Our published shipping times are estimates, and are as accurate and as truthful as we can make them. Both Rainy Day and Mountain House are shipping very fast.
** Freight shipping is available for Rainy Day products for orders over 300 lbs. This is a good alternative to UPS shipping (less chance of damage.) Please view this link for more information: freight shipping information.
Shipping carrier - All orders ship via common carrier: UPS, FedEx, USPS, and when qualified, via Freight.
Shipping Address - It is important that you provide us with an accurate and valid shipping address. We cannot ship to PO Boxes!
Alaska, Hawaii, Puerto Rico, Virgin Islands - Generally we do not accept orders from these location as shipping to these destinations is very expensive. We can, however, ship to an export company within the lower 48 where you can arrange to have your order shipped to you by barge carrier (Alaska for example). You can also email us about shipping your order to Alaska or Hawaii and we can provide you with a shipping quote.
Canada - We wil nowl only ship to a US border town address; see our FAQ page for detailed reasons. You are responsible for any compliance with Canadian law, GST, or anything else asked by the Canadian government.
International Orders - We do not ship to countries or residences outside of the continental United States (including Puerto Rico and the Virgin Islands). We can, however, ship to an export company within the continental US where you can arrange with the export company to have your order shipped to you. Customers are responsible for compliance with any and all export restrictions / requirements.
We accept Visa, Mastercard, Discover and American Express.
We can also accept payments by Check, Cashiers Check or US Money Order or USPS Money Order.
Send payments by mail to:
PO Box 481
Newport, WA 99156
We do not accept international payments of any kind due to high levels of fraud. All payments must be from a US bank.
Use any of the following options to place your order:
A) Shopping Cart Ordering - This is our preferred method of ordering (for order accuracy). You can use the credit card payment option, or the check payment option. A copy of the order is saved to your profile and a copy of your order is also sent to us.
- OR -
B) Email - We respond to all email questions promptly. Please be sure to include the item number and quantity for each item you would like a quote on. Also include your city, state and zip code so we can calculate any shipping charges associated with your order. Send your product list to our email - we will reply quickly.
C) All orders are processed immediately upon receipt. Usually, all orders are processed the same day they are received. If we receive an uncleared payment or declined credit card, or have a question about your order, you will be notified via email or telephone.
All customers are required to read and understand this information when placing an order. We want you to be fully informed and comfortable with our policies.